Specialist Customer Manager

FMCG/Consumer

East Johannesburg

Permanent

Updated August 29, 2010

The Specialist Customer Manager will be responsible for the following :
• National Account Management for the companies Spar, Game and Makro Account.
• To design , develop & manage Channel Strategies to facilitate the implementation of category and brand strategy.
• To translate Channel Strategies into integrated trade and shopper strategies, including unexplored channels and shopping occasions.
• Compiling feedback of current & emerging customer and channel needs for inclusion in category/brand strategies- including packaging and case configuration considerations as well as NPD development.
• Optimal ranging by Customer, Pricing Strategy, Merchandising, Promotional Guidelines, POS & POP guidelines.
• Ensuring integration of marketing and channel plans into key account plans.
• Ensuring alignment of brand strategies into customer activities by being a core member in project team meetings.
• Facilitation of brand strategies at senior level, which includes development and presentation of category reviews and identification of opportunities and trade arguments.
• To act as key support into the category strategy process as a support role within the commercial team.

Who we're looking for
The successful candidate will meet all of the following minimum requirements:

• A completed tertiary qualification.
• 5-10 years experience in customer management or marketing at senior level
• 3-8 years FMCG experience<BR>• Advanced computer literacy skills are key requirements, specifically in Excel- as well as proven statistical/analytical ability
• Extensive leadership and communication skills
• Strong negotiation skills

About our client
Our Client is a Multi-national FMCG player with a strong presence in the South African market, specialising within patient care and paper offering. This is an opportunity to join its fast paced and enigmatic sales team.Their global team of more than 55,000 people all share a passion for finding new ways to improve the health, hygiene and well-being of people's lives every day.They are committed to innovation, leadership, sustaining the world and strengthening the communities.

What's on offer
Flexible based on experience.

Michael Page Contact
For further info, apply or phone on +27 (0)11 303 8300.  Job Ref: 4341
Your application will be sent to Kerry Morris.